Compliance & Usage Policies

Ensuring your platform follows the official WhatsApp Business Policy is crucial. This includes respect for user privacy, obtaining proper opt-in before sending messages, and avoiding the distribution of prohibited content such as spam, illegal goods, or deceptive practices.

Your use of SmarticBot must comply with data privacy regulations like GDPR in Europe, CCPA in California, and other local regulations. This involves being transparent about data collection, allowing users to request data deletion, and ensuring secure data handling.

• Use an active WhatsApp number with existing conversation history.
• Avoid using brand-new numbers for high-volume campaigns immediately.
• Do not send repetitive or annoying messages to customers who haven't interacted recently.
• Ensure no more than 1 campaign in parallel.

In addition to global policies, you must adhere to the specific telecommunications and digital commerce laws of your operating region to avoid legal complications.