The Last Customer Message You'll Ever Miss, Anywhere.

An AI assistant that lives on WhatsApp, Instagram, Facebook, and your website, knows your products inside out, replies in Arabic and English, understands voice notes, and hands off to a real person exactly when it should — plus a campaign tool your team will actually use.

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Run the Whole Operation From One Screen

Campaigns, conversations, your product catalog, and the reports that matter — without ten tabs open.

One Screen for Every Number

Connect a personal WhatsApp number or your official Business API account — no more switching phones to see who's messaging you.

Campaigns That Actually Get Sent

Pick your audience — contacts, groups, or existing chats — schedule the send once or on repeat, and watch delivery roll in live.

One Inbox for WhatsApp, Instagram, Facebook & Your Website

Every conversation — WhatsApp, Instagram, Facebook Messenger, or your site's chat widget — lands in the same inbox. Jump in from the bot, hand off to a teammate, or close it out in a tap.

A Catalog Your Bot Actually Reads

Add products one by one or import your whole inventory via CSV. Change a price and the bot knows instantly — no re-training, no delay.

See What's Actually Working

Delivery rates, campaign performance, how busy your bot really is, and the questions customers ask most — in reports you'll actually read.

Pay for What You Use, Not a Guess

Track AI credit usage per bot and per channel in real time. No inflated tiers — just clear numbers and full control of your budget.

Live in Minutes, Not Weeks

  1. Connect Your Channels — Tap Connect and log in with Facebook to link WhatsApp Business, Instagram, and Messenger in a few clicks — or scan a QR code for a personal WhatsApp number. Add your website widget with one line of code.
  2. Train Your AI — Upload your product catalog, FAQs, and policies. The AI learns your business and speaks in your brand voice.
  3. Go Live & Scale — Your bot is live 24/7 — answering questions, handling orders, running campaigns, while you focus on growth.

Pricing

Free Plan – Free

  • 50 messages per month
  • Unlimited campaigns
  • API access
  • AI bot support
  • 3000 AI bot credits

Basic Plan – $10/mo

  • 1000 messages per month
  • Unlimited campaigns
  • API access
  • AI bot support
  • 5000 AI bot credits
  • Media and document sending
  • Auto reply
  • Webhook support

Pro Plan – $20/mo

  • 2000 messages per month
  • Unlimited campaigns
  • API access
  • AI bot support
  • 10000 AI bot credits
  • Media and document sending
  • Auto reply
  • Webhook support

Premium Plan – $40/mo

  • 5000 messages per month
  • Unlimited campaigns
  • API access
  • AI bot support
  • 30000 AI bot credits
  • Media and document sending
  • Auto reply
  • Webhook support

Compare plan prices here. Billing is handled separately after registration.

Frequently Asked Questions

How does the bot learn about my business?

You fill in your business info, upload your product catalog (manually or via CSV), and add your FAQs and policies. The bot draws only from what you provide — no generic AI guesses.

Which channels can I connect?

WhatsApp, Instagram DMs, and Facebook Messenger — link them all via Facebook Login in a few clicks, or connect a personal WhatsApp number with a QR scan. You can also add a live chat widget to your website. (Instagram DM support is text-based for now.)

What happens when the bot can't answer a question?

You can set up a human handoff — the bot transfers the conversation to a live agent and pauses until the agent is done. The customer never hits a dead end.

How are AI credits counted?

Each message your bot handles uses a small number of AI credits based on response length. Your plan includes a monthly credit allowance, and you can top up anytime from the dashboard.

Can I run marketing campaigns too?

Yes. The Campaigns module lets you send bulk messages to contacts, contact groups, WhatsApp groups, or existing chats — immediately or on a schedule, with optional repeating.

Will using SmarticBot get my WhatsApp number banned?

You can connect through the official WhatsApp Business API or link a personal number by QR code. The QR connection is unofficial and may face restrictions or bans, especially with bulk messaging. The official API also requires you to follow Meta's messaging policies. Neither connection guarantees that an account will never be restricted.